Privacy Policy

Last Updated: April 2026

TrueChem Impex LLC ("TrueChem Impex", "we", "us", or "our") operates truechemimpex.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website or submit a request for quotation.

Information We Collect

We collect information you voluntarily provide when submitting an RFQ or inquiry form, including your name, company name, business email address, phone number, and inquiry details. We do not collect payment information through this website.

How We Use Your Information

• To respond to your RFQ or inquiry within one business day
• To send you information about products, pricing, and documentation you have requested
• To maintain records of business communications
• To improve our website and services

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with service providers who assist in operating our website (such as Netlify for form processing), subject to confidentiality obligations.

Data Retention

We retain business inquiry information for as long as necessary to maintain our business relationship and comply with legal obligations, typically up to 7 years.

Cookies

This website uses minimal cookies necessary for basic functionality. We do not use tracking cookies or advertising cookies.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at sales@truechemimpex.com.

Contact

TrueChem Impex LLC
Jersey City, NJ 07306
sales@truechemimpex.com